How Can I Stop My Unattached Ezpass From Registering When I Have It In Another Car
If there's a question nosotros haven't answered, just contact our Customer Service Center (CSC) at (440) 971-2222 to get the information you need
Q: What is E-ZPass ®and how does it work?
Q: What are the benefits of having an E-ZPass transponder?
Q: Is Ohio's Eastward-ZPass plan compatible with other states offering E-ZPass?
Q: Will I receive the discounted Ohio E-ZPass toll charge per unit when using an out-of-state transponder?
Q: Are at that place administrative fees charged for using an out-of-state transponder on the Ohio Turnpike?
Q: Where can I obtain a transponder?
Q: What is the cost to obtain an E-ZPass transponder?
Q: How long will it have to receive and activate my Ohio Turnpike E-ZPass transponder?
Q: Where should the East-ZPass transponder be installed in my vehicle?
Q: Can I hold the transponder upwards, instead of mounting it to my windshield?
Q: Tin vehicles share an Due east-ZPass transponder?
Q: Tin I use my Eastward-ZPass in a rental vehicle?
Q: Can I employ my E-ZPass while pulling a trailer or camper?
Q: Are there dedicatedE-ZPass lanes?
Q: How oftentimes will I receive statements showing my Eastward-ZPass usage?
Q: How do I update my billing data?
Q: I haven't traveled recently, why has my credit card been charged?
Q: What if my transponder is not working?
Q: What is the lifespan of my transponder?
Q: What if I accept a mischarge on my account?
Q: I think I missed a toll in Ohio, how do I pay this?
Q: How can I close my Ohio Turnpike E-ZPass account?
Q: Where can I return the transponder?
Q: What are the electronic tolling rules?
Q: How do I sign up or open a new East-ZPass account?
Q: Why are Maryland toll transactions from 2020 and 2021 posting now?
Q: Is there a benefit that these tolls are posting to my E-ZPass account?
Q: When will the backlogged trips finish posting to my account?
Q: whom can I contact if I have questions?
Q: What is E-ZPass ®and how does it work?
A: E-ZPass is an electronic price collection system that allows you to enter and get out the Turnpike without stopping to get a ticket or having to stop to pay the toll. The E-ZPass system uses a transponder to electronically record your cost fares. As y'all enter or go out the Turnpike an overhead antenna reads the information stored in the transponder. Fares are automatically deducted from your business relationship and the cost booth gate rises automatically.
Q: What are the benefits of having an E-ZPass transponder?
A: Travelers can relieve 33% on average with E-ZPass on their Ohio Turnpike tolls. If you travel on the Ohio Turnpike or on other toll roads that take E-ZPass, your savings can add up fast. Using Eastward-ZPass too reduces travel fourth dimension and helps reduce fuel consumption by eliminating the demand to fully stop when entering or exiting the Turnpike. And, because E-ZPass records each toll transaction, it'south a fast mode to go on track of your travel expenses for business or tax purposes.
Q: Is Ohio'due south E-ZPass plan compatible with other states offering E-ZPass?
A: Yes, customers with an account from whatever of the agencies listed below can use their transponder on the Ohio Turnpike. Likewise, the Ohio Turnpike Eastward-ZPass transponder will work on any of the systems listed beneath:
Buffalo and Fort Erie Public Bridge Potency
Burlington Canton Bridge Committee
Chicago Skyway
Delaware Department of Transportation
Delaware River and Bay Authority
Delaware River Joint Toll Bridge Commission
Delaware River Port Authority
Illinois State Toll Highway Authority
Indiana Toll Road
Maine Turnpike Authority
Maryland Transportation Authority
MTA Bridges and Tunnels
Massachusetts Department of Transportation
New Hampshire DOT Bureau of Turnpikes
New Jersey Turnpike Authorization
New York State Bridge Potency
New York Country Thruway Authority
Northward Carolina Turnpike Authorization
Pennsylvania Turnpike Committee
Port Say-so of New York/New Bailiwick of jersey
Rhode Island Turnpike and Bridge Authority
South Jersey Transportation Authority
Virginia Department of Transportation
West Virginia Parkways Say-so
Niagara Falls Span Commission
Kentucky Public Transportation Infrastructure Authority
Thousand Islands Bridge Authority
Central Florida Motorway Authority
Florida Turnpike (Sun Pass)
Q: Volition I receive the discounted Ohio East-ZPass toll charge per unit when using an out-of-land transponder?
A: Customers using a transponder from any of the agencies listed to a higher place will receive the discounted cost rate when traveling on the Ohio Turnpike.
Q: Are at that place administrative fees charged for using an out-of-country transponder on the Ohio Turnpike?
A: If a client has already established an E-ZPass account with another price agency, there is no "administrative", or "service" fee paid to the Ohio Turnpike.
Q: Where can I obtain a transponder?
A: You tin can open a new E-ZPass account and obtain a transponder several ways:
1.) ONLINE: Simply click Here.
2.) CALL: (440) 971-2222
iii.) IN-PERSON: At any Ohio Turnpike Service Plaza or retail location found HERE.
Q: What is the price to obtain an Eastward-ZPass transponder?
A: Transponder pricing varies past toll agency. A minimum balance of $25.00 per transponder is required to establish your account, and a credit card is required to maintain the account. Cost fares will be deducted from your business relationship when the transponder is read at an interchange. When the residue on the Eastward-ZPass account reaches or falls below $ten.00 per transponder, the customer'south credit card on file volition be charged to replenish the E-ZPass balance for hereafter use. A one-time, $three.00 charge is deducted when the client's transponder is activated. *International aircraft rates will apply.
Transponder pricing varies by toll agency. While some accuse an upfront fee, the Ohio Turnpike leases transponders to Ohio Eastward-ZPass customers for $ .75 per month. NOTE: Starting with trips taken in January 2014, the $ .75 per month maintenance fee will exist waived for all Ohio Turnpike E-ZPass transponders that are used for xxx single or xv round trips in Ohio in the previous calendar month.
Q: How long will information technology take to receive and activate my Ohio Turnpike E-ZPass transponder?
A: In one case you have ordered your transponder online, or via phone or Us Post, allow vii-x days to receive your transponder. It volition already be active when you receive it. If you obtained a transponder at an Ohio Turnpike Retail Location, it will demand to be activated by calling (440) 971-2222 or by clicking the E-ZPass button on the website. Your transponder volition be active and ready to utilise the following mean solar day for travel on the Ohio Turnpike. Notation: Delight let 24-48 hours for activation and utilize of the transponder in other states.
Q: Where should the E-ZPass transponder be installed in my vehicle?
A: The transponder should be installed near the rear-view mirror on the inside of the forepart windshield, beneath whatever tinting. Velcro mounting strips are included with your transponder.
*Certain vehicles exercise require special mounting. Some newer vehicles may have devices that tin can throw off the betoken of the E-ZPass. Make certain the Eastward-ZPass is not mounted virtually these devices (remote first, GPS, Satellite Radio, pelting sensors or anything else that is metal or mechanical). The all-time location is typically in a lower corner shut to the dashboard and still on the windshield.
Q: Can I hold the transponder up, instead of mounting it to my windshield?
A: No. The Due east-ZPass antenna is located overhead, well in advance of the toll booth. If you practice non have the transponder properly mounted as you laissez passer the "read zone" then it may not piece of work properly. Transponders must be in place prior to approaching the toll lanes.
Q: Tin vehicles share an E-ZPass transponder?
A: Transponders are not linked to one vehicle and can be moved. Nosotros do ask that y'all add all vehicles to your account while in use to avoid any violations, and the device must be in the vehicle at the time of use. This can be updated online at world wide web.ezpassoh.com or by calling 440-971-2222.
Q: Can I use my E-ZPass in a rental vehicle?
A: Transponders can be used in rental vehicles. All vehicles should exist added to your account while in use to avoid whatsoever violations, be sure to remove rental vehicles when you turn them back in. Exist advised you are responsible for tolls until the rental is removed from your account. This tin can be added and removed online at www.ezpassoh.com or by calling 440-971-2222.
Q: Can I utilize my E-ZPass while pulling a trailer or camper?
A: You tin can apply your transponder while pulling a trailer or camper. When you enter the lanes in Ohio, it volition count the number of axles associated with the E-ZPass transponder and charge you appropriately. We do inquire that y'all annals all vehicles, including trailers and campers, to your account to avert violations. This can be washed online at www.ezpassoh.com or by calling 440-971-2222.
Q: Are at that place dedicated E-ZPass lanes?
A: The majority of toll plazas have defended lanes available exclusively forE-ZPass customers. Smaller toll plazas with fewer lanes and lower traffic volume may not have defendedEast-ZPass lanes, but all open up lanes areEastward-ZPass compatible.
Q: How frequently will I receive statements showing my E-ZPass usage?
A: Customers are able to access their E-ZPass business relationship information online 24/7. Transactions are mostly recorded within 1-3 days of a trip. Statements are issued each fourth dimension the business relationship is automatically replenished and may not be on a monthly ground. Note: Customers may receive paper statements via U.s.a. post - a processing fee would utilise.
Q: How do I update my billing information?
A: You can update your billing information online at www.ezpassoh.com under My Business relationship and under Payments & Automobile Replenishment. This can also be updated by calling 440-971-2222.
Q: I haven't traveled recently, why has my credit card been charged?
A: At that place is a $0.75 monthly fee per transponder regardless of use; this is deducted on the 15th of each month. The monthly fee may have taken your account remainder beneath the minimum balance.
Q: What if my transponder is not working?
A: All Ohio Turnpike issued Eastward-ZPass transponders accept been tested and should exist in good working order. Customers who experience bug with a transponder tin contact the Ohio Turnpike Due east-ZPass Customer Service Center at (440) 971-2222 (Notation: Windshields containing metallic tinting and/or heating features may prevent the E-ZPass signal from being read properly. A CSC representative can suggest these customers of another location to place the transponder in sure vehicles.)
Q: What is the lifespan of my transponder?
A: The transponder does take a battery with a current life of viii-15 years. If you lot are traveling in Ohio and the battery stops working the gate will non go upwards. If you are traveling out of state, you may receive a cherry-low-cal alert in the lanes. If the transponder fails to read in Ohio, and the account is valid, the toll collector can manually enter the serial number on the E-ZPass to ensure that you receive the Due east-ZPass rate. After your travels, you can return the device and request a replacement.
Q: What if I have a mischarge on my account?
A: If you have an Ohio account please contact the Customer Service Eye at 440-971-2222 to dispute this accuse. If you have a device issued from another agency, you would need to contact them directly and suggest of the mischarge. At this time, we are not able to adjust out of state accounts and you volition have to contact your abode agency.
Q: I think I missed a toll in Ohio, how exercise I pay this?
A: The Ohio Turnpike has a gated system at the cost booths. If payment is not received (using cash, credit card or E-ZPass), the bar should non let the customer to get through. Since we have the gated system in place it prevents customer from exiting without some form of payment existence made. Therefore, we do non upshot violations like many other agencies that have open road tolling.
Q: How can I close my Ohio Turnpike E-ZPass account?
A: Customers may close their E-ZPass account at any time by returning the transponder to:
Ohio Turnpike and Infrastructure Committee
P.O. Box 460
Berea, Oh 44017
If a customer'southward E-ZPass business relationship is terminated, the customer must return all transponders. Exist certain to put the transponder in the Mylar bag it came with, or wrap it in aluminum foil, to foreclose it from reading in transit. Upon termination, any positive rest on the account will be refunded past crediting the client's credit card on file. This refund is given approximately threescore days from the last travel or 1 week after transponder is received (if at that place has not been whatsoever travel on the E-ZPass account) . All transponders remain the property of the Ohio Turnpike and Infrastructure Commission and the customer agrees to surrender possession of all transponders immediately upon asking past the Committee. A $10.00 fee volition be assessed on each unreturned transponder.
Q: Where tin I return the transponder?
A: Transponders may be mailed to
Ohio Turnpike and Infrastructure Commission
PO Box 460
Berea, OH 44017
Q: What are the electronic tolling rules?
A: Click HERE to view a PDF of the electronic price rules.
Q: How exercise I sign up or open up a new E-ZPass account?
A: Click Here to sign up for an E-ZPass account.
Q: Why are Maryland toll transactions from 2020 and 2021 posting now?
A: The Maryland Transportation Authority (MDTA) continues processing and posting E-ZPass tolls and Video Tolls (Notices of Cost Due) that were paused due to COVID-19 and Maryland's major transition in April 2021 to its new tolling organization. Yous may encounter tolls posting for trips back to July 2020 during the height of the pandemic. Please notation that these are backlogged transactions and were NOT charged to your account at the time of travel for the reasons stated above.
Q: Is there a benefit that these tolls are posting to my E-ZPass account?
A: Customers save coin by having these backlogged tolls post electronically to your E-ZPass account. Otherwise, the transaction would be processed as a Video Price with a higher toll rate, which is charged to offset the higher cost of processing and mailing Video Tolls.
Q: When will the backlogged trips finish posting to my account?
A: Valid trips that occurred since July 2020 will continue to be processed for payment until the buildup of transactions is cleared. As backlogged transactions continue to post through summer 2022, the MDTA remindsE-ZPass account holders to maintain a positive account balance with proper replenishments.
Q: Whom tin can I contact if I have questions?
A: Phone call the DriveEzPhysician Customer Data Center cost free at 1-888-321-6824 (711 for MD Relay) between seven a.m. and 8 p.g. Monday through Fri and Saturdays from eight a.thousand. to 2 p.m. In addition, the alive chat feature is available during these hours at www.driveezmd.com. Equally the MDTA continues processing the backlog of transactions, there will proceed to be periods of high call and web conversation volumes, and then wait times will vary.
How Can I Stop My Unattached Ezpass From Registering When I Have It In Another Car,
Source: https://www.ohioturnpike.org/e-zpass/faq
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